Job Vacancy Alert: We are hiring an Account Manager in Lagos

BUSINESS FUNCTION:

We require the service of a passionate, energetic, and charismatic person with a track record of developing and leading partnership and onboarding initiatives and integrations with foundations and corporate partners.

YOUR KEY ACCOUNTABILITY: CLIENT SUPPORT & RETENTION

·       Client onboarding ·       Client Support and Engagement ·       Research ·       Strategy ·       Marketing and content development.

YOUR ROLE/RESPONSIBILITIES:

·       Identify and market our services to clients, help them fulfill KYC requirements, and assist in planning projects effectively ·       Communicate the progress of monthly/quarterly initiatives to internal stakeholders ·       Address client issues with speed and efficiency ·       Generate new business ·       Request feedback from existing clients to identify areas of improvement with service ·       Develop, design, and build recipient lists ·       Build creatives and draft copy for email campaigns ·       Execute all aspects of the email deployment process from pulling email audiences, uploading content, QA, launch, and monitoring email delivery ·       Manage daily, weekly, and monthly data-driven analysis and reporting of campaign and channel performance, including funnel performance and conversion metrics ·       Routinely evaluate our existing email notifications and develop new automated campaigns based on user insights

PERSONAL SKILLS AND EXPERIENCE:

Experience with Mail Chimp, or similar platform Previous experience in political or charity fundraising preferred Excellent writer, especially in short form (email copy, headlines, etc.) Strong quantitative skills including using basic statistical analysis to understand customer behavior Ability to work effectively within a team in a fast-paced, entrepreneurial environment Plan and execute the sales strategy in order to meet the agreed landmarks and timescales and to ensure that sales targets are achieved or exceeded Identify and develop new business opportunities Deliver accurate business metrics, monthly forecasts, weekly commits and pipeline development reports Anticipate any change in the opportunities, market, customer needs and requirements that could impact the overall revenue target

OTHER REQUIREMENTS:

·       You bring 2-5 years of sales experience in a services and solution business with proven results ·       Minimum university degree ·       Demonstrate success in achieving and exceeding sales targets ·       Able to understand, articulate and position the value of a technology-based solution to the customer ·       Able to articulate solutions to customers ·       Excellent verbal and written communication skills ·       Mastery in developing trusted customer relationships ·       Ability to leverage and engage internal resources such as marketing, compliance, etc APPLICATION CV must tell your story in client services, retention and growth (With relevant numbers/stats to back up). Mail to ca@erecruiterafrica.com