Job description
1. General strategic advisory in hospitality development pipeline and investments
- Identifying suitable marketplaces
- Determine the adequate types of operations and concepts
- Identify suitable brands, operators and strategic partners
2. Hospitality Project & Pre-Opening stage
- Review of operational concepts (Hotel; other lines eg Spa; and Food & Beverage)
- Define and select suitable brand(s) / operator(s)
- Hotel management company selection
- Operator contract negotiation
- Review of operator standard requirements and their relevance
- Verify operating equipment purchasing procedures (FF&E, SOE) and review of operators requirements of the same
- Be owner’s representative towards the operator/brand to ensure:
- Protect owners interest in the adherence to reasonable brand building, design and operational standards
- Evaluate Management team (GM & Executives) suggested by operator
- Evaluate and review operators Sales, Marketing & PR plans including digital marketing and sales via the various GDS and web channels
- Supervise and challenge Budgeting and forecasting process
3. Post Opening and current operating properties
- Management support on operational issues and concepts
- Analyse, review and negotiate annual budget / business plans
- Review and advice on performance of operator’s management team (GM & Executives)
- Ensuring operator’s strict adherence to Management contract
- Recommend and help implement initiatives to optimize cash flow (e.g. assess staffing levels, review cost structure etc)
- Ensure that operator remains focused and work diligently to constantly improve business performance and portrait good citizenship in the community representing the name of the owning company.
- Client survey (mystery guest analysis, guest satisfaction etc)
- Co-ordinate hotel disposal
- Re-negotiation of management contracts – re-branding; Re-position strategy and analysis
Desired Skills and Experience
- A good first degree in social science or related course. A master’s degree
- Minimum of 10 years related experience especially in the hospitality field
- A comprehensive understanding of hotel property and to an extent operations
- The ability to manage people and ensure good relationships are maintained at all times.
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