Our client is one of the largest Insurance Companies in Nigeria. Due to recent expansion, they now have an opening for a Branch Manager– Abuja Branch
Role:
Administration of day to day activities in the branch
Recruit and train the sales team for business deliverables
Customer relations management at the Branch
Responsibilities:
- Manage the Branch office
- Set Performance Targets and Review Performance of reporting Personnel
- Business Review and Reports on performance measurements
- Manage customer service related queries and CRM activity
- Ensure continuous growth and profitability of the branch
- Renewal management of existing polices
- Business figures reconciliation with Fin con
- Manage office requirements for the Branch
- Manage Budgets as per individual profit centre
- Periodical reports on production , Sales Team performance to be sent to Regional Manager
- Monitor issuance of pending policies and adhere to set timelines on policy issuance
- Supervision and management all branch office related activities
- Implement Rewards and Recognition programs as and when the schemes are announced
- Implement promotional campaigns and manage deliverables as and when the management introduces the same.
- Ensure that Audit requirements and compliance are as per standards at the branch level
Requirements
- 8 – 10 years’ experience
- Proven history of generating revenue
- A 1st degree or H.N.D in any discipline
- Insurance Qualification a must (ACIN, ACII UK)
- Previous Managerial experience
- Should be familiar with the North Central business terrain
- Experience in the Insurance Industry (an advantage)
- Fluency in the Hausa Language (an advantage)
- Excellent sales and negotiation skills
- Good business acumen
- The ability to motivate and lead a team
- Initiative and enthusiasm
- Excellent communication and people skills
- Good planning and organisational skills
- The ability to work calmly under pressure
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