Opportunity for- Retail Shop Sales Representative

Our client is a multinational textile company that produces and distributes fashion fabrics for the African market and African consumers globally. The company’s brands have become an essential part of African culture. Due to expansion, they now have an opening for a Retail Shop Sales Representative

Job Profile

Ensures that all customers to the shop are welcomed and that they receive the best possible service. Executes all policies and procedures to make sure that the shop is safe, clean and all merchandise and display areas are being properly presented.

Key Responsibilities
  • Ensuring that all customers are welcomed and that they receive the best possible service
  • Proposing product combinations to increase sales
  • Answering any questions they may have (availability, suitability, price and composition etc.)
  • Offering accurate advice to customers with a customer focused approach
  • Advising customers at the fitting room
  • Being aware of social media activities and send newsletters
  • Executes all operating standards, policies, guidelines and procedures of the shop
  • Safekeeping and protection of all company assets (owned or rented)
  • Replenishing sold items from the stock room to ensure that all merchandise is properly displayed
  • Keeping constant attention to the cleanliness of the store and proper presentation of all merchandise and display areas in accordance with company procedures
  • Checking availability of stock of products for customer requests
  • Checking the actual goods received against the announced goods and processing the receipt on the company systems
  • Loading and scanning goods into cartons
  • Ensuring all merchandise is properly price ticketed
Key Requirements
  • Bachelor Degree in any discipline
  • Some experience in Retail or Branded business
  • Excellent English both written and spoken is a must
  • Good French would be a plus

Key Performance Indicators
  • Store Conversion Rate (Ratio of Actual Buying Customers to Potential Customers visiting the shop)
  • Basket size
  • Customer Satisfaction
  • Shop Look/Image
  • Number of sales transactions
Application in CVs to c.azode@erecnigeria.com